Doro Care SecurePlus Emergency Phone Summary:
The Doro Care SecurePlus has NO subscription charge ever, just a one off payment for the phone!
Doro Care SecurePlus has been designed for anyone who wishes to access emergency help at the touch a wireless personal alarm remote control. This alarm phone has a simple design, oversized buttons, speaker-phone, handset-amplification, On receiving a call the Doro Care SecurePlus has an extra loud ringer linked to a flashing “new call” light so those hard of hearing or sight will never miss a call. There are four photokeys, making it easier to call regular contacts, such as friends and family, at the touch of a button.
The Doro Care SecurePlus is aimed specifically at the elderly/care market this is a simple, attractive, easy-to-use phone full of enhancements designed to ease its' use with 4 emergency-buttons.
Doro Care SecurePlus Emergency Phone - How Does It Work:
On pressing the remote button of the wireless pendant or the wrist band, the four user-programmed numbers in the base unit are dialled in sequence with a pre-recorded message, e.g. “Mrs Johns needs assistance at 4, Lever Way. Please press *(Star) to accept or #(Hash) to converse via the speaker phone”, this will call each stored number for 1 minute before calling the next until the ' * ' or ' # ' button has been pressed by the person receiving the emergency call.
Until the Doro Care Secure phone registers that the ' * ' or ' # ' button has been pressed, it will continue to dial the four numbers in sequence even if it gets through to a voice mail (as the ' * ' or ' # ' has not been pressed).
The emergency response feature also works in the event of a power cut through the battery back up option. The 4 emergency numbers stored in the Doro SecurePlus are backed by a Flash memory to prevent loss of the numbers.
Q: What happens in the event an answering machine picks up the call?
A: The Doro Care SecurePlus will detect this (as the ' * ' or ' # ' has not been pressed) and continue to dial the next number in sequence, maximum limit of 14 times per number..
Q: What happens if the number dialled is engaged?
A: The Doro Care SecurePlus will try for 1 minute and carry on to the next number in sequence.
Q: What happens if no one answers the call?
A: The Doro Care SecurePlus will ring for 1 minute and if no human response is received, it will move on and dial the next number in the sequence.
Q: What happens if all the dialled numbers are either engaged, not answered or an answering machine picks up the call?
A: The Doro Care SecurePlus will dial all 4 programmed numbers for 1 minute before calling the next in sequence until the ' * ' or ' # ' button has been pressed by the person receiving the emergency call.
Q: Can the sequence of emergency numbers be dialled from the phone itself?
A: Yes, the emergency call can be started by pressing the alarm button on the telephone.
Q: What happens if I need an extra transmitter or need to replace a lost one?
A: Order online or ring the M2Cshop helpline on 0208 829 9130.
Q: How long do the batteries last in the transmitter?
A: The batteries in theory should last a very long time as the transmitters are only used in emergencies, but we do recommend that they are changed every 2 years.
Q: How can I check that the remote transmitters are working?
A: The Doro Care SecurePlus has a test mode to check the workings of the remote transmitters and can be tested at any time.
Q: What is the working distance of the transmitter to the phone?
A: The actual distance depends on many things, the structure of the building, thickness of walls, obstructions like steel baths, etc. Officially the manufacturers quote a distance of 30m indoors and 50m outdoors.
Q: I run a nursing home and wish to install a Doro Care SecurePlus in different rooms. Will the remote transmitters interfere with the other phones?
A: This is not a problem as each phone and its respective transmitters have individual programmed frequencies. We can supply phones with different frequencies to avoid interference from other transmitters within or near the same location.
Doro Care SecurePlus Emergency Phone VAT Relief Details:
If you are entitled to VAT Relief as a result of a disability e.g. deafness or hard of hearing disability (you would need to either be registered as deaf or hard of hearing with your local health authority or GP) and wish to claim this relief for eligible products, please click on the icon.
This will open up a new browser window and bring up a VAT Relief Claim form as an Adobe PDF document, which please print and post back the completed form to us at the address shown on the bottom of the form.
On receipt of the signed completed form, we will refund you the full VAT amount relating to the eligible product. If you need us to process your order manually, kindly phone or e-mail us at sales@m2cshop.com with your full contact name, address and telephone number to proceed with the order.
There are severe penalties for making false declarations. If you are in any doubt about eligibility for relief from VAT on the supply of goods you are buying from M2Cshop.com you should get advice from your local VAT office before making the declaration - contact details will be in your local telephone directory or you can try call the National Advice Service number 0845 302 0203.
Please note that VAT relief only applies to the cost of the product and does not apply to the cost of postage and packing.
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